Innovate Enterprises' service technicians are trained in the state-of-the-art slot machine and server maintenance. They are uniquely qualified to install and configure all of Innovate Enterprises software and hardware components, and provide continuing support. Professional, courteous, and friendly, they are always available 24/7 to answer any questions or provide on-site maintenance as requested or planned.
Innovate Enterprises' systems are also configured to be remotely accessable providing the customer with the fastest turnaround time for any software or configuration problems that may arise. Slot machine and server upgrades can be pushed seemlessly through Innovate Enterprises network, ensuring that the operators have the most up-to-date gaming content and system upgrades. Innovate Enterprises trained service staff can quickly diagnose problems remotely, and can fix most problems without a timely trip to the customer's site.
Along with maintaining and servicing Innovate Enterprises' systems, our service technicians are also specially trained in converting legacy slot machine systems, using Innovate Enterprises legacy conversion kit, to state-of-the-art gaming platforms.